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Country and founding date UK, 2002    
About the airline Low-cost airline, subsidiary of BMI    
Aircraft types B 737-300, B 737-500    
Checked baggage 18 kg, 8.99 GBP/ 11.24 EUR per item in short haul, 10.99 GBP/ 13.74 EUR in long haul if online; 15 GBP/ 18.75 EUR per item if by phone or at airport    
Cabin (hand) baggage 10 kg, 55x40x20 cm    
Excess baggage charges 10 GBP/ 14.50 EUR per kg    
Usual seat pitch or legroom 29    
Assigned seats Yes    
Seat pre-booking allowed Yes, free pre-booking    
Only all-inclusive fares advertised No    
Rebooking (RB) permitted RB up to 3 hrs, 15 GBP (17.50 by phone) or 25 EUR (29 by phone)+FD. NC 30 GBP/ 50 EUR    
Route change permitted No    
Name change permitted      
Cancellation refunded Credit for new flights - only in exceptional circumstances    
Free meal No    
Bank card acceptance VISA, Master, AMEX, Diners, Electron    
Booking fees 4.85 GBP/ 7.50 EUR per booking for CC, no charge for DC    
Same-day online booking allowed Yes    
Internet check-in possible 24-3 hrs    
Infants, children or senior discount Infants fly free and have 5 kg baggage allowance    
Frequent flier programme No    
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