Ryanair has long been known for its somewhat questionable standards of passenger satisfaction.
Wish to lodge a complaint with the airline? Well according to CEO Michael O'Leary: "You're not getting a refund so f*ck off. We don't want to hear your sob stories. What part of 'no refund' don't you understand?"
It seems fitting, therefore, that Stockholm-based Austrian advertising student Hugo Gstrein created this mock ad campaign.
Despite the common pit-falls of flying with budget airlines, they are by far the cheapest way to get from A to B. Granted, you will have to accept a ‘no-frills’ flight experience, but hopefully not at the expense of your sanity.
That being said, the problem comes if you fall into the trap of forking out far too much for hidden extras and over-priced amenities.
According to a recent article published in Living Spain, there are a number of clever tactics you can adopt to make the most of your flight without burning a hole in your pocket.
If you have ever gotten mad about a lost suitcase or delayed flight, spare a thought for the couple who were flown to the wrong continent after Turkish Airlines mixed up the IATA (airport) code.
U.S couple Sandy Valdiviseo and her husband Triet Vo had – at least they thought – booked a flight from Los Angeles to Dakar (DKR), Senegal last December. It wasn't until they were up in the air that they realised they were in fact heading towards Dhaka (DAC) in Bangladesh, a mere 7,000 miles from their intended destination.
You may have already come across the latest airline story to go viral: the woman who burst into song on her flight from Los Angeles to New York with American Airlines. Even as police escorted her off the plane, a fellow passenger recorded her singing the late Whitney Houston’s powerhouse hit, ‘I will Always Love You’.
It was reported that the flight was diverted to Kansas’s City airport last Thursday after the woman failed to co-operate with a federal air marshal.
CNN reported on the incident, writing that the woman had informed authorities her erratic behaviour was a result of her diabetes. The accompanying video (see below) goes as far as to say the woman ‘blamed’ her performance on her medical condition.
The reference to diabetes may seem trivial, but it caused me to stop and stare in horror at what I was reading.
In the half-an-hour before take-off, passengers have little to do except twiddle their thumbs and wait patiently for their flight to depart. As a result, many opt to amuse themselves by listening to music, texting, or reading some form of e-book.
However, this brief moment of distraction is cut short as passengers are asked to switch all electronic devices off for the duration of take-off (and landing). A small ask it may be, but rather infuriating if you have got to a particularly juicy chapter on your kindle.
According to a joint study by the Airline Passenger Experience Association and the Consumer Electronics Association, 30% of U.S. air travellers are snubbing the rules and leaving their devices on during prohibited times.