WhichBudget was at the Conde Nast Travel Awards 2010 last night and witnessed easyJet, bmibaby and Jet Blue scorring the highest among low cost airlines.
It is also worth noting that Lufthansa was voted the readers' favourite airline for short-haul holidays due to its excellent 'punctuality/efficiency' and 'service/staff'. BMI came in second followed by Swiss International Air Lines, British Airways, KLM, Aer Lingus, Monarch Airlines, SAS Scandinavian Airlines, Air France and Alitalia. Changi airport in Singapore got the highest score among airports for 'best food/restaurants' and 'lounge/pre-/post-flight facilities'.
The full results are as follow:
Short-haul leisure airlines
- Lufthansa (punctuality/efficiency and service/staff)
- BMI
- Swiss International Air Lines (food/catering)
- British Airways (best for range of route)
- KLM
- Aer Lingus
- Monarch Airlines (value for mone)
- SAS Scandinavian Airlines
- Air France
- Alitalia
Long-haul airlines
- Air New Zealand (excellent food/catering and child-friendliness)
- Virgin Atlantic (service/staf)
- Cathay Pacific
- Emirates
- British Airways
- Singapore Airlines (in-flight entertainmen)
- Qantas
- Air Canada
- Etihad Airways
- Qatar Airways
Business-class airlines
- Cathay Pacific (lounge/pre-/post-flight facilities and loyalty reward scheme)
- British Airways (convenience of scheduling)
- Virgin Atlantic
- Singapore Airlines
- Emirates (value for money)
- Etihad Airways (ambience/decor)
- KLM
- Lufthansa
- Qatar Airways
- Swiss International Air Lines
Low-cost airlines
- EasyJet (range of routes and value for money)
- bmibaby (convenience of booking and service/staff)
- Jet Blue (child-friendliness)
- Virgin Blue
- Kingfisher Red
Airports
- Changi, Singapore (best food/restaurants and lounge/pre-/post-flight facilities)
- Dubai International (shopping/duty-free)
- Beijing Capital International, China (cleanliness)
- Incheon International, Seoul, South Korea (flight information/clarity of signs)
- Heathrow Terminal 5, London (design/layout)
- Madrid-Barajas International
- Schiphol, Amsterdam
- Hong Kong International
- Kuala Lumpur International
- Barcelona
- Copenhagen
- Vancouver International
- Tokyo Narita International Airport
- Sydney
- Zurich
